Candidates' Questions...

I have forgotten my password. What can I do?

  • Click on the ‘Login’ button
  • Click the ‘Forgot Your Password?’ link
  • You will have to enter your Email Address which you used when signing up for Red Cherries account
  • Click ‘Continue’
  • You will receive an email to your mail inbox, with a Password Reset Link
  • After you click on the link, you will be redirected to the Password Reset page. (Create a new password which is between 8 – 20 characters with lower and upper case letters, symbols, numbers, special characters.)
  • Then click on the ‘Access Your Account’ link – and you are ready to go.

I cannot login to my account. What should I do?

  • Firstly, check whether you in the right section. If you are a job seeker you must login via the Job Seeker Portal and employers must login via Employer Portal
  • Make sure you are using a supported and updated browser.
  • If you receive an error message, does not load or gets stuck – try clearing the cache and cookies, and then open the Red Cherries Website again.
  • If the issue is still there, do not hesitate to contact us.

I have forgotten the Username. Any help?

  • At the beginning when you signed up with Red Cherries, we have sent you an email address with your username – you can use it.
  • If the initial email is also not there you can log in with the email address associated with your Red Cherries account. After you login you can see the username in the Main Account page.

How to update my Account Settings?

You can see the account settings in the top of the menu when you log in to the account. All users can update your account details and account preferences.

What can I edit in my account settings?

  • Contact Information (Address, Email address, contact number – some will not be editable and you can contact us if you need such to be changed)
  • Password
  • Job Application Contact Details (some will not be editable and you can contact us if you need such to be changed)
  • Billing Information

What can I edit in my Account Preferences?

  • Application Method
  • Application Response Preference
  • Page Display
  • Resume Search Preferences
  • Job Ad Notifications
  • Recommended Resume Email Notification Settings